We’ve compiled a list of frequently asked questions for your convenience. If you’re wondering, yes, all of these questions actually have been asked, as specific or as general as some of them may sound. If you have other questions, feel free to email us at email@example.com or firstname.lastname@example.org
Do you deliver every image you shoot?
No we do not , only number of edited shoot will provide depends on package. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus.
We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise if processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.
Do you provide videography services?
We are providing only cinematic videography. If you want traditional videography then please discuss it in separate.
Have you shot at my venue before?
We have shot at hundreds of venues so there is a good chance that we have. If we have not however we will be sure to perform a thorough walk through with you prior to your wedding day.
Do you guys do destination weddings? What additional fees are associated with destination weddings?
While deWeddingBells Photography is based out Delhi, we serve clients all around India & abroad. Our destination wedding photography packages are simply our standard packages plus the cost of travel and reasonable accommodations if necessary. We are offerings lower rates to South Indian weddings, may apply depending on the specific circumstances. For details please Email: email@example.com for details with subject line ‘destination weddings’.
Do you provide partial day coverage?
We hardly provide partial day coverage, depends on availability. Service starts from 30K INR/day.
Does ‘deWeddingBells’ do head-shots, individual portraits, family portraits, commercial photography, or other types of photography?
Although we do have experience in most other fields of photography like Landscape, Architecture, & Concept, we prefer to excel and focus on wedding and event photography. If you need a good referral, feel free to contact us.
Style and Quality Questions
What is your photography style?
#teamdwb is acclaimed for developing a unique style of wedding photography that is deeply rooted in wedding photojournalism while influenced by fine-art and fashion photography. We love using creative lighting, unique perspectives, angles, compositions and artistic post production refining to bring out our clients personalities and beauty while telling their wedding story. We pride ourselves on not just being photographers, but rather artists creating unique and expressive imagery storytellers.
Can I see a full event from start to finish?
Of course you may! We pride ourselves on the consistency of our work. We understand all photographers put up their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. That is why we encourage all of our potential clients to view full events from all photographers they meet with to see how well the photographer performs throughout the day.
My venue is really dark. How does your studio handle these situations and can I see samples?
We have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, we will set up additional lighting to ensure we get bright crisp pictures. In some circumstances and for that reason, we shoot on camera’s with superb low- light performance and lenses with low apertures.
Do you touch up all the images on our image DVD?
Yes we do. Every image we deliver is post produced with our unique style of basic post production This involves colour correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones, or other common photography flaws.
What is the difference between advanced and custom; and why are there additional costs for custom retouch?
Advanced post production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene, and other custom work. We charge hourly for the custom post production, as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post production.
Wedding Day Questions
I need to do ‘Getting Ready’ shot, how you capture it?
We highly suggest to co-ordinate with the parlour manager when you finalise your parlour, so that we can execute that shot without any limitation. That way you can enjoy the rest of your day without having to worry about taking too much time out for photo’s. Also this is when the makeup and hair are fresh. We’ll set up a first look moment so it’ll still be a surprise when you see each other. Be sure to give us at least a full hour so we can capture the amazing shots you see in our portfolio.
I have a lot of downtime in between events on my wedding day. Will I be charged for that downtime?
For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, travelling to the second location, taking venue shots, or making up for lost photo time because of wedding day delays. In many cases, we use that “’’downtime”” to take you and your significant other out for a photo session or more family portraits.
What happens if we go over the contracted amount of time?
We understand that not everything goes as planned during a wedding. We never pack up before the contracted time; and moreover we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to.
Why do we need to charge for additional coverage?
We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are additional costs of having the team stay for additional hours. The lighting assistants and second shooters all require additional compensation. Furthermore, the additional photos taken all need to be post produced, adding to our overall costs.
Delivery Session Questions
When can we expect to see our photo’s from our entire Wedding session?
Post production for entire Pre-Wedding/Engagement/Wedding/Post-Wedding sessions are completed within four weeks after the date of the shoot. If you require the images to be completed prior to four weeks after the date of the shoot, a rush-process fee of 10K INR will be charged. The image DVD will be sent out prior to the first day of the sixth week.
How many images do you typically deliver from wedding?
We typically deliver anywhere from 300-400 images. But you never know what surprises we will ready for you 🙂
I really like it when you Photoshop our name and date into the save-the-dates, is that included in the package pricing?
When and where can we view our engagement pictures?
Your engagement session images will be completed within four weeks after the date of the shoot. We share the low resolution images with you so that you can check the samples. After that we can deliver the DVD’s which contains Hi-Res pictures without logo.
Why you guys put your logo in small sized pictures?
All images, taken by us, which are shared on social media need to be identified by copyright and must contain the Images by deWeddingBells watermark. Unfortunately, this is due to an unusually high incidence of images being stolen online by other photographers who have made a practice of using other people’s photography and presenting as their own.
If you have an images which you would like to share via social media and would like it cropped or resized, this can be provided upon request, with watermark.
Albums, Prints, Coffee Table Books
What is the specification of the album you will provide?
We’ve designed the best customised leather covered coffee-table book just for you with best paper and print so that you will get rich colour for your special photo. It’s a flat-book hand-crafted album of size 10X14 inch easily makes its own room in your library and you can see the whole picture in one go. This book contains 70 pages. We highly recommended setting big picture in a single page for your eyes. There are max 150 pictures we can add from the edited pictures that we provide.
If you need more pages or different sizes than mail your query to firstname.lastname@example.org with subject line ‘album’.
How long does it take to get my album?
As with our other products, production times vary. However you can expect to receive your album 2 weeks after placing the order. The process before placing the order varies in duration depending on how quickly you respond on images for the album. Some couples complete this within a week or two, others take over a year.
What albums companies do you offer?
We have created our own album. However, if you prefer the styles of any other album makers, we would be glad to accommodate your request. However, additional fees may apply depending on the printer you choose.
How many pages and images do we get in our wedding day album?
Our signature deWeddingBells album contains 70 pages and 150 images. If you’d like to add more pages and images, that will cost extra.
Do you guys provide framing services as well?
We do not provide framing services, however we can provide you with recommendations on where to purchase and frame your images.
What size can we print our photo’s up to with our full resolution image DVD?
In most cases, you can print your photo’s up to as big as possible with a co-ordination with printhouse without any quality loss. If you’d like to print larger than 20×30 inch, additional post-production will be required.
What rights do I have to the digital prints ?
You have the right to reprint images whenever you want, wherever you want. However you may not sell your images for a profit or publish your images for financial benifit without the written consent from us.
Do you provide the RAW files from my engagement session and/or wedding day?
Each of our packages comes with a full resolution image DVD. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However if you absolutely want your RAW images, we will provided them to you along with our post-produced JPG’s for an additional fee of 10K INR.
How many images do you deliver on the image DVD?
From your entire wedding session we typically deliver 350-400 digitally enhanced .
What happens if my image DVD’s arrives damaged?
If your image DVD arrives in the mail damaged, please contact us asap through mail or phone  and we will immediately send out another copy.
What if I lose my image DVD?
There is a no charge to for another DVD, just you need to bear the courier charges. We strongly suggest you make at least one copy of the DVD when you receive it from us.
What type of camera/equipment do you use?
We are using top notch Canon FF DSLR with fixed aperture lenses, zoom lenses and powerful flash units and some other tools.
Business Insurance and Image Backup Questions
Do you backup our images? How can we ensure that our images won’t be lost?
We have never lost an image from a wedding due to the following backup workflow for each our events:
During the shoot, we back up on a WD/Seagate Hard Drive after each major event throughout the day. This leaves one copy on the CF cards and creates one copy on the External Hard Drive. After the shoot, we back up the CF card to a local server set up in a RAID 1 configuration. Once the images are completed we upload the images to a offsite location and burn another copy for our archives. At any given point, there are two copies of the files. After delivery it will safe with us for a year too.
Meeting Policy Questions
We live out-of-town. Is it possible for our family/friends to meet with you instead?
We’d love to meet your relatives, answer all their question and review our work with them If possible, we’d like to at least webcam with you to get to know you better.
We’re really busy and won’t be able to meet. Are there any other options?
We would love to meet with you prior to our engagement shoot or wedding; however if you’re somehow too busy or too far away, we can handle everything remotely. Just think about what you hope to achieve from that meeting and we can think of ways of achieving them For example, if one of your goals is to see more work, we can gladly show you complete events online. If your goal is to talk about packages and get a sense of the photographer’s personality, telephone calls and webcam appointments can be arranged.
Do you travel to meet clients?
Due to the limitations of our schedule, we currently do not travel to meet clients outstations. You can setup a call on 9873646321.
Payment and Tax Questions
How do I reserve you for my date?
All dates are reserved once we receive your signed contract and deposit.
If we cancel the wedding, will we receive our deposit back?
Unfortunately no. Deposits are use to reserve your date. Once we’ve reserved your date we do not accept new clients for your date.
If we change our wedding to a different date, will we be able to use our deposit towards a future date?
Yes. However, if rates change from the your original date to your new date, the new rates will apply.
Are there travel fees associated with the Engagement Session and/or Wedding Day shoot(s)?
Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the off-season?
We do not offer discounts on Sunday weddings and off-season weddings.
Not finding what you want? Reach out directly through our contact us page.